May need to double-click the title to display the printers We will be exploring the following steps with the printers listed in this dialogue:ĭouble-click on a printer displayed under 'Printers' This will take you to the Devices and Printers dialogue. If Testing Software Connection steps are unsuccessful in allowing the device to connect, please proceed to perform following steps: Perform the steps found in the Testing Software Connection section, starting at step 2 Select Uninstall a program (May be listed as Programs and Features)ĭouble-click and uninstall Windows Driver Package - Silhouette USB Cutter If the steps above do not resolve the issue, please proceed to the steps directly below: Perform the steps found in the Test Software Connection section, starting at step 2 Press the Windows key and R on keyboard simultaneouslyĭelete the folder _studio

Please do the following to reset the software’s detected connections: If none of the entries above are listed, please proceed to the Assessing Hardware Failure section STEP 6: Update the USB Printing Support Driver

If it displays as either 3, please proceed to Check for Interfering Connections section If it displays as either 1 or 2, please proceed to the Update the USB Printing Support Driver section Silhouette Cameo/Portrait/Curio (listed in the Printers section) USB Printing Support (listed in the Unspecified section) Unknown Device (listed in the Unspecified section) If your cutting machine has established a basic hardware connection with the computer, you will see one of the entries listed below: Press the Windows key and the R key at the same time You can then do the following to confirm a basic hardware connection between your Silhouette cutting machine and the computer: Please ensure that your Silhouette cutting machine is fully connected and powered on. The previous step Testing Software Connection directed you to properly connect the Silhouette cutting machine to the computer.

Unspecified device windows 10